Broadcast algorithm in hunt group causing issues.

Unanswered Question

Problem: I create a hunt pilot à Hunt List à hunt group. I am using the broadcast algorithm for hunting. I have a front door phone that I am using PLAR with and when the person picks up the phone it rings the hunt pilot number. It will ring two times and then go to fast busy on only one phone. If I change the algorithm to top down, or circular, it works fine. Only broadcast has the issue. There are three phones in the group, all single extensions from separate IP phones.

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ebreniz Tue, 07/08/2008 - 13:06
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Line groups contain one or more directory numbers. A distribution algorithm, such as Top Down, Circular, Longest Idle Time, or Broadcast, associates with a line group. Line groups also have an associated Ring No Answer reversion timeout value.

The following descriptions apply to the members of a line group:

"An idle member designates one that is not serving any call.

"An available member designates one that is serving an active call but can accept a new call(s).

"A busy member cannot accept any calls.

For information on configuring line groups,

Please click the following URL :

For information on configuring line groups,

For information on configuring hunt lists,

For information on configuring hunt pilots,

Volodymyr Morskyy Mon, 02/09/2009 - 00:19
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Try to increase RNA Reversion Timeout in line-group settings.


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