IPCC Enterprise Whisper

Unanswered Question
Jul 2nd, 2008
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I know their have been threads on this in the past, but all seem to be relative to IPCCx rather than Enterprise. Just curious if anyone has seen this implemented in an Enterprise environment?

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This came up in a presentation at Networkers 2007. There are a couple of slides that describe how it could work.


See if you can find ...


BRKCCT-2020 - "Unified Contact Center Enterprise Applications and Solutions Design " - Willem Evert Nijenhuis, CCBU Product Manager


Regards,

Geoff

jpsweeney77 Wed, 07/02/2008 - 15:19
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Thanks for the info Geoff. Unfortunately, I wasn't a 2007 attendee so I do not have access to the archive. I've also had no luck finding it anywhere public. Anybody out there have this in soft copy per chance?


Thanks!



Riccardo Bua Thu, 07/03/2008 - 00:32
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There are also a couple of packages from partners that provide it integrating with CTIOS.


Contact your Cisco sales person in the event you'd like to know more.


Regards,


Riccardo

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