C2801 with crashinfo files

Unanswered Question
Jul 3rd, 2008

Hi, we have a C2801 with (C2801-SPSERVICESK9-M), Version 12.4(5a), RELEASE SOFTWARE (fc3).

We have Metroethernet access and a ISDN backup.

The flash is full of crashes and the router stops responding.

Any Ideas?

Thanks in advance

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Paolo Bevilacqua Thu, 07/03/2008 - 02:45

Upgrade to 12.4(3j) and check again.

Is still crashes, contact the TAC or post the info here.


Please rate post if it helps!

Pravin Phadte Fri, 07/04/2008 - 06:55

Hi,


Need to del the crashinfo.


#del /f /r crashinfo


and change the ios.


Regards,


Pravin

rperez1976 Fri, 07/04/2008 - 12:09

Hi guys:

I change the IOS to c2801-spservicesk9-mz.123-8.T11.bin and all works fine but i see a new error message Jul 4 22:03:24: ASSERTION FAILED: file "/vws/bvb/CPY-v123_8_t_throttle.V123_8_T11/vob/ios.sys7/sys/obj-5k-c2801/../chips/gt96k/gt96k_timer.c", line 771

Any Idea?Is this important?what does it mean?

Thanks in advance

Richard Burts Sat, 07/05/2008 - 07:07

Roberto


The ASSERTION FAILED message is a sign of a software problem. I would suggest that you change the software to a different version.


HTH


Rick

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