C2801 with crashinfo files

rperez1976 · ‎07-03-2008

Hi, we have a C2801 with (C2801-SPSERVICESK9-M), Version 12.4(5a), RELEASE SOFTWARE (fc3).

We have Metroethernet access and a ISDN backup.

The flash is full of crashes and the router stops responding.

Any Ideas?

Thanks in advance

paolo bevilacqua · ‎07-03-2008

Upgrade to 12.4(3j) and check again.

Is still crashes, contact the TAC or post the info here.

Please rate post if it helps!

Pravin Phadte · ‎07-04-2008

Hi,

Need to del the crashinfo.

#del /f /r crashinfo

and change the ios.

Regards,

Pravin

rperez1976 · ‎07-04-2008

Hi guys:

I change the IOS to c2801-spservicesk9-mz.123-8.T11.bin and all works fine but i see a new error message Jul 4 22:03:24: ASSERTION FAILED: file "/vws/bvb/CPY-v123_8_t_throttle.V123_8_T11/vob/ios.sys7/sys/obj-5k-c2801/../chips/gt96k/gt96k_timer.c", line 771

Any Idea?Is this important?what does it mean?

Thanks in advance

Richard Burts · ‎07-05-2008

Roberto

The ASSERTION FAILED message is a sign of a software problem. I would suggest that you change the software to a different version.

HTH

Rick

HTH

Rick