07-03-2008 04:22 AM - edited 03-13-2019 05:25 PM
Hello,
I have a problem with Corporate Directory. when i select a user, i can not dial and when i edit user, there is no DN associate!!
Can you help me please
07-03-2008 04:56 AM
CCM? CME? version?
HTH
javalenc
if this helps, please rate
07-03-2008 05:18 AM
Sorry
CCM 6!!
Thanks
07-03-2008 05:21 AM
k, are you integrated with AD?
does the user has a phone number configured?
does the user has a device associated?
if you look in the directory does the user shows up with the DN? if so, what happens when you try to dial?
HTH
javalenc
if this helps, please rate
07-03-2008 05:25 AM
k, are you integrated with AD?
NO
does the user has a phone number configured?
YES
does the user has a device associated?
YES
if you look in the directory does the user shows up with the DN?
No, we can not see DN
if so, what happens when you try to dial?
We can not dial
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: