callerID issue for CME 4.0

Answered Question
Jul 3rd, 2008

Hi all. I have an issue I need some help with. I have a CME version 4.0 and at this point in time, when I callfwdall my office phone to my cell phone, and someone calls my DID number at the office, the callID number that shows up is my office number, instead of the person actually calling me. Is there a way to fix this, to where the actual caller shows at the callID instead of my office number showing as the callID?

I have this problem too.
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Correct Answer by Paolo Bevilacqua about 8 years 6 months ago

Hi, ask your telco if they are OK with sending an arbitrary calling number and present it to the called party.

That is only allowed in some parts of North America for PRI customers, where evidently they are not concerned about people pretending to be calling from the White House or something like that.

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Correct Answer
Paolo Bevilacqua Thu, 07/03/2008 - 07:20

Hi, ask your telco if they are OK with sending an arbitrary calling number and present it to the called party.

That is only allowed in some parts of North America for PRI customers, where evidently they are not concerned about people pretending to be calling from the White House or something like that.

Please rate post if it helps!

jjoseph01 Thu, 07/03/2008 - 08:29

Yeah, you are right. I forgot about that. Seems like I looked into this before and couldnt do it. Thanks, I appreciate it.

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