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DFM Alert Event Type

santipongv
Level 1
Level 1

‎07-03-2008 06:04 AM

There seems to be something wrong with DFM. When I look at the alerting page, it shows "Utilization" as the type, but when I look at the alerts they might have nothing to do with utilization. For example, there is an alert for a managed router, but it was for a duplicate address.

Is there a way to resolve this problem?

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0 Helpful
3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎07-03-2008 08:22 AM

The alerts generally take the type of the first event. If you had a HighUtilization event when the alert was first created, but that alert cleared, the name will remain. You can go back through Fault History to determine if this was the case.

0 Helpful

santipongv
Level 1
Level 1
In response to Joe Clarke

‎07-03-2008 08:24 AM

I purged all devices from DFM and resynchronized with CMS. It was the first and only alarm of this managed device.

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to santipongv

‎07-03-2008 08:50 AM

Then there may be a category matching problem coming from the EMC/Smarts server. You could open a TAC service request and pursue this further.

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