Extension not assigned to a device, but call fwd?

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Jul 3rd, 2008
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How Can I create/modify an extension, but not associate it with a device and have it fwd all calls to another extension.


I need this for people going on leave or just old numbers departments do ever want to get rid of.


Thanks,

Randall

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Brandon Buffin Thu, 07/03/2008 - 11:57
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Randall,

One option is to assign the DN to a CTI route point.


Hope this helps.


Brandon

Brandon Buffin Thu, 07/03/2008 - 11:59
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In CCM admin, go to Device > CTI Route Point. Add a new CTI route point and add a new DN to the route point.


Brandon

Jaime Valencia Thu, 07/03/2008 - 11:57
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create a CTI route point and assign the DN to it

or create a translation pattern and modify the called number


HTH


javalenc


if this helps, please rate

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