07-03-2008 11:55 AM - edited 03-15-2019 11:44 AM
How Can I create/modify an extension, but not associate it with a device and have it fwd all calls to another extension.
I need this for people going on leave or just old numbers departments do ever want to get rid of.
Thanks,
Randall
07-03-2008 11:57 AM
Randall,
One option is to assign the DN to a CTI route point.
Hope this helps.
Brandon
07-03-2008 11:58 AM
Thanks brandon,
How do i do that?
RC
07-03-2008 11:59 AM
In CCM admin, go to Device > CTI Route Point. Add a new CTI route point and add a new DN to the route point.
Brandon
07-03-2008 01:14 PM
Sweet that was it!
Thanks,
Randall
07-03-2008 11:57 AM
create a CTI route point and assign the DN to it
or create a translation pattern and modify the called number
HTH
javalenc
if this helps, please rate
07-03-2008 01:14 PM
Thanks that was it!
Randall
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