07-03-2008 01:25 PM - edited 03-15-2019 11:44 AM
Hi!
We installed a CUCMBE v6.0 , we put our local timezone (-5)in Date/Time Group , in the phones and server the time is ok , but the time in the cdr files appears with the UTC time. Can it be a bug? Thanks for any help.
Solved! Go to Solution.
07-03-2008 02:45 PM
that is not a bug, that is the way it has always been. you get the time in UTC in the CDR records
if you use CAR it will compensate the time using the settings from the server, if you will use a 3rd party billing server it will have to take care of the conversion and adjustment to time zone
HTH
javalenc
if this helps, please rate
07-03-2008 02:45 PM
that is not a bug, that is the way it has always been. you get the time in UTC in the CDR records
if you use CAR it will compensate the time using the settings from the server, if you will use a 3rd party billing server it will have to take care of the conversion and adjustment to time zone
HTH
javalenc
if this helps, please rate
07-03-2008 05:26 PM
Hi Joel,
I beleive this is referred to as "Universal Time". Here is some related info;
Date Format in the CDR Database
In order to select all calls after a certain date, you need to convert the date you want into a value in universal time and in seconds since January 1st, 1970.
For example, 973995954 translates to 11/12/00 2:25 AM. Complete these steps in order to decipher the time stamp.
Go to Microsoft Excel.
In cell A1 type the number that is found in the last record for dateTimeOrigination.
In cell A2, paste the formula =A1/86400+DATE(1970,1,1).
Right-click on cell A2 and select format cells.
Under the Number tab select Time where the format is 3/14/98 130 PM.
The result is the actual time in readable format.
From this excellent doc;
Using SQL Queries to Search the Call Detail Record with Cisco CallManager
Hope this helps!
Rob
PS: I think these tools work as well :)
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