07-03-2008 02:19 PM - edited 02-21-2020 03:48 PM
We have a VPN 3005 Concentrator. One of my users is using Netvanta 3448 from Adtran. When he connects through VPN client, he can't access his internal network (printers, file sharing, etc.) What can he do so he can access his internal network while connecting through VPN? Thanks.
07-04-2008 04:34 AM
Diane,
One of two things is possibly happening:-
1) The VPN profile is configured to encrypt all traffic.
2) You have configured split-tunneling, but the users LAN is the same subnet as the encrypted LAN.
Check you configuration on the 3005 - and ask the remote user what LAN IP Subnet they are using.
HTH.
07-04-2008 05:36 AM
We have configured Split Tunneling on the VPN Concentrator. The remote user is using the private IP address of 172.31.
Thanks.
07-04-2008 05:46 AM
What IP subnet are you allowing him to view over the VPN?
07-04-2008 04:47 PM
When remote users connect through VPN successfully, the IP address is assigned by the VPN Concentrator. The IP address is 169.230.XXX.XXX.
Thanks.
07-05-2008 12:15 AM
I understand that - what IP address is allocated to the remote VPN users?? What is the internal ip subnet range they are allocated via DHCP from the concentrator?
07-05-2008 05:33 AM
The internal IP addresses from DHCP from the Concentrator are from 169.230.251.100 to 169.230.251.200.
Thanks.
07-05-2008 09:28 AM
OK - so I am presuming that you have split tunneling enabled on the VPN concentrator? I am also assuming that the network ACL you have defined for the split tunnel does NOT contain 172.31.0.0/24 ??
07-05-2008 10:25 AM
You are correct. Thanks.
07-06-2008 06:16 AM
From all the information you have provided - he should be able to use his LAN. Can you get the VPN client logs from the user ands post - this would help to track down the issue?
07-08-2008 07:21 AM
Diane,
Check out this link:
Make sure Allow Local LAN Access is checked at the VPN client.
07-08-2008 01:45 PM
Jill,
Thanks for the information. It fixed the problem.
Diane
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