IPCCX & IVR acting as Auto Attendent ?

Unanswered Question
Jul 4th, 2008



The link that state that UCCX CANNOT be used to deploy Auto Attendent only capabilities.

Does this refer only to IPCCX bundled with CM ?

Does this refer only to Cisco AA.aef and similar scripts ?

What if I write my own aef script, which acts like an AA and does not queue calls. Is that valid ?

Lastly, since IPCCX = IP IVR + QM, why do I need to seaparately purchase IP IVR ?

Can someone please clarify...


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
adignan Sat, 07/05/2008 - 04:46

That promo only refers to the UCCX Bundle with CM.

IPCCx does not == IP IVR + QM.


This Discussion