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Can't access ccmadmin page

jako
Level 1
Level 1

I accidently de-activated all of the services from on the Callmanager 6.0.1 via browser (ccmadmin)except "callmanager" and "tftp" process. Now I can't access the appliance using the web browser. is there a way to get the system back (using CLI or else) so I can web into the appliance again?

Thanks

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

yes, log in thru CLI and start the services again

utils service

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

What guide should you use from that link?

OS guide

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Hi Jude,

I think my friend Jaime added this good link because it encompasses all CCM Versions. This links you need will be version dependant:)

Here are the two for CCM 6.1(1)

Cisco Unified Communications Operating System Administration Guide

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch8.html

utils service

This command stops, starts, or restarts a service.

Command Syntax

utils service

start service-name

stop service-name

restart service-name

auto-restart {enable | disable | show} service-name

Parameters

•service-name represents the name of the service that you want to stop or start:

-System NTP

-System SSH

-Service Manager

-A Cisco DB

-Cisco Tomcat

-Cisco Database Layer Monitor

-Cisco Unified Serviceability

•enable enables auto-restart.

•disable disables auto-restart

•show shows the auto-restart status

Using a Command Line Interface to Start and Stop Services

You can start and stop some services through the Command Line Interface (CLI). For a list of services that you can start and stop through the CLI and for information on how to perform these tasks, refer to the Cisco Unified Communications Operating System Administration Guide.

Cisco Unified Serviceability Administration Guide

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/admin/sadmn-cm.pdf

Hope this helps!

Rob

EDIT: Jaime, you are too quick for my lame-o typing skills buddy ;-) +5 points for your great work!