Server Name problem on upgrade

tonygray1 · ‎07-05-2008

Hi Guys

Just another question regarding the problem i am having upgrading from 4.03 to 5.01 and i cant because setup is saying that the server name has changed .

As i installed this machine i no it hasnt been changed.

have checked CSCsj92828 everything is ok

Netbios is wa-vm2

@@servername is wa-vm2

Unity default location home server name is wa-vm2

but as the log shows it fails so what is the code really looking at ? does anyone no ?

IsServerRenamedBefore Test Started. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1096)

2008-07-04T11:59:37 - ...Server Rename Test: - weeklybackupjobs check - PASSED.. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1163)

2008-07-04T11:59:37 - ...Default location=Default741e319f - HomeServer=WA-VM2 (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1236)

2008-07-04T11:59:37 - ...Server Rename Test: Unity default location home server name not match with local machine NetBios name.. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1241)

2008-07-04T11:59:37 - ...DataStore server name=WA-VM2 (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1268)

2008-07-04T11:59:37 - ...Server Rename Test: DataStore server has been renamed.. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1273)

2008-07-04T11:59:37 - IsServerRenamedBefore Test Ended. (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 1098)

2008-07-04T11:59:41 - Mode:Install, Step:FailedStep [IDD_FAILED] (H:\views\CUESB1_view\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 252)

Rob Huffman · ‎07-06-2008

Hi Tony,

Have a look at this tread with a nice fix from John;

"Yes, I ran into this last weekend on an upgrade. There is a missing row that needs to be added.

Here's the BUG ID - CSCsd92113

and the workaround:

Open SQL Enterprise Manager > Databases > UnityDB > UnitySetupParameter.

Right click and return all rows.

Go to the bottom of table.

Under Name column enter: @PrimaryServer

Under Value column enter: Name of Unity server."

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbea35c

Hope this helps!

Rob

tonygray1 · ‎07-06-2008

No no good i had already looked at that one .

Its seems to be at this point

.Server Rename Test: Unity default location home server name not match with local machine NetBios name..

But the netbios name is wa-vm2 and in AD the home server name is wa-vm2

Thanks

TG

vhilario · ‎07-10-2008

As Rob said before, go into the unitydabase and look for the table "UnitySetupParameters" and see if you have the following:

Under Name column enter: @PrimaryServer

Under Value column enter: Name of Unity server

If not, just add them manually, that should fix the problem

If this helps pls rate