IPCCX 6.0 reports

Unanswered Question
Jul 6th, 2008

If the same IPCC infrastructure is hosting mulple call centres.Is it possible for the Supervisor to be allowed to see only reports belonging to

his call centre and not others.Assuming each call centre can have one or more queue.

If yes how?

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Chris Deren Mon, 07/07/2008 - 04:28

This can not be done with current version of historical reports client without custom development.


Chris

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