07-07-2008 04:36 AM - edited 03-18-2019 09:15 PM
Well i work for a gold partner and today when visited my client the phones are all workin but the ip add as well as the registration is unknown...all the phones r registered with Subscriber because in the phone the CCM 1 is Sub plus the TFTP is also Sub...the funny thing is this appears only in the PUBLISHER Web interface...ie the unknown status...if u take the sub int all of them are shown as registered wit SUB??!!!?? Wat is actually happenng is it a Bug in UC 6.0.1 or is it something else??/ Please reply...Thank you
07-07-2008 05:45 AM
Hi Abdul,
It does sound like this bug;
CSCsf02001 Bug Details
Multiple phone show unknown status/IP on Phone Device Page
Symptom:
Multiple phones show as unknown status and unknown IP on Phone Device Page even though registered and working Status
Fixed
Severity
3 - moderate
Last Modified
In Last Year
Product
Cisco Unified Communications Manager (CallManager)
Technology
1st Found-In
6.0(0.9801.148)
Hope this helps!
Rob
07-07-2008 08:37 AM
there are several related bugs to that:
CSCsl70392
Status & IP not properly associated on Find & List Phone Page
CSCsm11222
The status of the phone show unknown when the phone is registered
CSCsm41276
IP Address & Status Column are empty for SIP Phones in Phone config page
$$PREFCS
CSCsm56797
Phone registration status incorrect with Find search with direcotry num
HTH
javalenc
if this helps, please rate
03-17-2009 12:02 PM
Is this related to 5.1.3 version also? I see that happening in 5.1.3 version of the UCM.
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