Hopefully someone can help me out, I'm a little new to CM. I'm trying to set up the system to call one of our remote offices via 4 digit dialing. I've set up a route pattern 65XX and tried every combination changing the called party transform mask and prefix digits I could but can never get it to actually make the call. On the screen it actually shows the correct number, it just won't dial. Has anyone set something like this up before and if so how did you get it to work. Any help is appreciated
pattern = 65XX
called party number = 713555XXXX
if needed add a 9 to called party number, did you read the configuration guide for translation patterns??
Table 27-1 Translation Pattern Configuration Settings
if this helps, please rate