Cannot call through to CUE voicemail

Unanswered Question
Jul 8th, 2008
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Hi I am having problems getting through to the CUE on my UC500. The calls are reaching the dial peer but failing with network problems. I would be greatfull for any help. I have attached the configs and the output of a show dial peer. I am aware the CME is lacking a full config but I have got hung up on this. I have been banging my head against this for 2 days now please help.



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Overall Rating: 5 (1 ratings)
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jsliwinski Tue, 07/08/2008 - 21:18
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Check if you have consistent IP address in Service-engine 0/0 it is x.x.41.1 but in

dial-peer 10.0.40.1


interface Integrated-Service-Engine0/0

ip unnumbered Loopback0

service-module ip address x.x.41.1 255.255.255.0

service-module ip default-gateway x.x.41.254



in the dial peer


session-target = `ipv4:10.0.40.1'


Please rate if this is it.

scottwclarke Tue, 07/08/2008 - 23:29
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Very good catch but I am still having the same problem. Goes to engaged tone.

Debug is

uccessful Calls = 0, Failed Calls = 6, Incomplete Calls = 0

Accepted Calls = 0, Refused Calls = 0,

Last Disconnect Cause is "26 ",

Last Disconnect Text is "network out of order (38)",


I can get in through the service menu on the phone, but not if it is dialed.

scottwclarke Wed, 07/09/2008 - 02:09
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Managed to get it up by reloading the firmware. Something must of gone a bit buggy.

Thanks for your help though. I hate typos and they can take forever to find.

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