DFM 3.0.1 device discovery issue

Answered Question

Hi,

I have an issue of device discovery in DFM 3.0.1.

I installed LMS 3.0.1 on a standalone server based on VMWare Infrastructure 3. Common Services, Campus Manager, CiscoView, RME and IPM are working properly so far.

When I tried to import devices from DCR in DFM, the discovery status always hangs on "Pending" or "Learning" with a progress of 10%. I also noticed that two processes are always shutdown automatically on the server whenever the server is restarted:

"Processes DFMCTMStartup, DataPurge are down".

Any hints to troubleshoot this issue please? Thank you very much in advance!

Richard

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 8 years 4 months ago

What version of DFM do you have? If less than 3.0.3, you should upgrade to 3.0.3, to see if this is the known DLL conflict bug.

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Correct Answer
Joe Clarke Tue, 07/08/2008 - 11:04

What version of DFM do you have? If less than 3.0.3, you should upgrade to 3.0.3, to see if this is the known DLL conflict bug.

Joe Clarke Tue, 07/08/2008 - 11:35

There is a DLL conflict that exists in all versions of DFM 3.0 prior to 3.0.3 which could cause devices to hang at 10%. DFM 3.0.3 can be downloaded through Common Services > Software Center > Software Update.

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