Greetings broke up from CUE AA

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Jul 8th, 2008
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Hi, experts,

I setup a CUE AA with some audio prompt(recorded using AvT), Some times the caller heard broken greetins or even worse to get silence. Is there anyway to debug this or preventing this happenning? Is it codec related?


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liu_tiger Wed, 07/09/2008 - 07:06
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It jitters badly in the earlier morning (about 8 out of 10 calls) but getting better during the day.

Is there anyways to debug this?


liu_tiger Sat, 07/19/2008 - 15:04
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although no reply. we figured it out via cisco's tech support. There is a known bug related to this problem. The CPU spikes when the second call hits CUE AA. (also memory aligh has a extreme high number.)

Upgrade to IOS 12.4(20)T and CME 7.0 fixed the problem.

Kapil Atrish Tue, 05/15/2012 - 11:29
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Can you tell me the BUG ID?

i am having exactly the same issues on a 2811 and I am running IOS  12.4(22)T1 / CME 7.0(1) and CUE 7.2.




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