Hi everybody, I am having problems registering a 7931 IP Phone with CCME4.0. It is unable to load the firmware when contacting with de TFTP Server even though I've downloaded the files.
Debugging tftp reports shows that is searching term31.default.loads which is stored at flash.
I thought I missed some command such as "load 7931 ..." but typing ? afterwards I get several IP Phone models except 7931.
Some idea? I would appreciate your help. Thank you
The only 2 versions that currently support the 7931 are CCM 6.x and CME (4.0.3 and higher).
Cisco Unified Communications Manager Version 6.0
Supports the medium-sized business- and retail-friendly, multibutton Cisco Unified IP Phone 7931G
From this 6.0 doc;
Q. What Cisco Unified CallManager Express release is required for the Cisco Unified IP Phone 7931G?
A. The new Cisco Unified IP Phone 7931G is supported by Cisco Unified CallManager Express Version 4.0(3);
From this good Q&A doc;
Hope this helps!
I believe CME 4.0.2 actually supports the 7931 as well :)