Calling Number Based Routing

Unanswered Question
Jul 9th, 2008


My Customer would like a tool which allow him to create some Rules for the incoming calls based on the Calling Number (Presence End-user Web-Page ?)

Does anybody knows if there is a Cisco feature that allow this or if there is a partner tool to do so ?




I have this problem too.
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f.giordano Wed, 07/09/2008 - 06:13

No. It's currently mgcp.

I had a look at unity routing tables.

There is something like that, but it's not possible for every users to configure themselves their own rules.

Anyway, thx for ur answer.


pcameron Wed, 07/09/2008 - 06:23

Normally call routing is based on the called number (DNIS). However it is possible to direct calls to to CRS or CUE and then use the AA type scripting to take the ANI from the 'Get Call Contact Info' step, and redirect the call based on the result.

There is no ready made script to do this on CCO, so you would need to write it yourself based on your particular requirements.



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