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Operator Option on 7961 Series

aktroll7466
Level 1
Level 1

We need to set up all of our phones with the option of incoming calls pushing "0" to getting the Receptionist (me) when the person that is dialed is not available. I am not finding instructions for setting that up anywhere in the system. Can anybody please help walk me through this?

2 Replies 2

Marwan ALshawi
VIP Alumni
VIP Alumni

can u clearfy ur requirment in more details

and also what do u use CCM or CCME?

kplunkett512
Level 1
Level 1

I've put together a quick word doc to help you with this. Let me know if you have any questions.

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