07-10-2008 07:17 AM - edited 03-15-2019 11:52 AM
Hi all,
Here is the error log i got during the upgrade :
__________________________________________
The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.
Installation appeared to hang while executing "/usr/local/cm/script/6.0.1.2000-3/cm_app_services_post.sh W1 PostInstall 6.0.1.2000-3 "4.1.3" /usr/local/cm/ /common/download/windows/ /common/log/install/capture.txt" (estimated time 0:00:10, lapsed time 0:05:00)
The system will now halt.
__________________________________________
I canot find any information about this script nor the error. Does anyone have a clue about this ?
Kind regards,
François TETARD
07-10-2008 08:00 AM
on what HW are you trying to install that??
is 6.0.1 the exact version?
HTH
javalenc
if this helps, please rate
07-10-2008 10:50 PM
Here is the output of the Cisco Upgrade Tool concerning the Hardware :
INFO: Model "MCS7825H02" is a supported server for Cisco Unified CallManager version "6.0(x)".
It's a MCS7825H 2.2 EVV1 with 2GB of RAM, a 72Gb disk and a Pentium4 2.66GHz
And the exact version of the callmanager is 6.0(1a)
Thanks for your help.
07-10-2008 11:26 PM
Did you run DMA on CCM4.1.3, and when you were installing CCM6.0.1 did you select import DMA files option?
07-10-2008 11:43 PM
Yes I did run DMA and I did Select the DMA import.
Could this error come from DMA export error ? I do have some DMA errors but as I couldn't not find the table the errors were coming from, I did not correct them (CRSApplication).
07-10-2008 11:53 PM
As long you get your tar file from DMA, it shouldnt be a problem.
I did run DMA from ccm4 before and got erros but TAC says, as long a you get yoru tar file, you should be good to go.
Is this a production environment or LAB?
Do you have a support contract, so you can log a TAC case
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: