I've installed CUPS 6.0(2)with CUCM 6.1(1) in the lab. When I run the Troubleshooter on the CUPS server, I get:
Sync Agent service is not currently running. The Sync Agent is required for the Cisco Unified Presence server to work properly.
Please start the Sync Agent service via the Serviceability application (fix)
When I try to start the Sync Agent, it says it starts successfully, but then shows that it is not started.