My name is Jefferson Islan from Brazil and I need to do download the software Cisco TAPI to integrate with Microsoft Office Outlook 2003. What link i can to do the download? I dont found
You should be able to download the TAPI via the applications link in CallManager depending on what version you are running (click on Application > Plugins > Cisco JTAPI for Windows.
The Cisco TAPI Service Provider (Cisco TSP) allows you to create customized IP telephony applications for Cisco users; for example, voice mail with other TAPI-compliant systems, automatic call distribution (ACD), and caller ID screen pops. Cisco TSP enables the Cisco IP Telephony system (Cisco CallManager) to understand commands from a user-level TAPI application.
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