AutoDial

Peterson Cristovam · ‎07-11-2008

Hi.

I have a solution with CCM cluster(2) and same SRST in same sites.

When the customer press new call and not dial any digits, after the timeouts, the ip phone autodial to unknown number and after the call change to DN in local site!

Why?

Ayodeji Okanlawon · ‎07-11-2008

This is really interesting!!!! Never seen or heard that before!!!

What version of CCM are you using? I hope its not CCM 5.1.3

Please rate all useful posts

Peterson Cristovam · ‎07-11-2008

System version: 5.1.3.2000-3

Ayodeji Okanlawon · ‎07-11-2008

Well, Lots of bugs have been reported on this ccm version..

May be its a bug!

Please rate all useful posts

Jaime Valencia · ‎07-11-2008

do you have a blank translation pattern in there???

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Peterson Cristovam · ‎07-11-2008

I have 2 translation-pattern

11.! in PT_JRBTB_Local

11.! in PT_ADumas_Local

Jaime Valencia · ‎07-11-2008

ok, so it might not be a translation pattern. not sure of your version but have you tried deleting all the unassigned DNs??

if you run a route plan report do you see anything blank??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Peterson Cristovam · ‎07-11-2008

No.

See attach, please.

Peterson Cristovam · ‎07-11-2008

More Attachments

Jaime Valencia · ‎07-11-2008

you would need to enable a CUCM detailed trace to look into this

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Peterson Cristovam · ‎07-11-2008

When I delete the dn or change his partition, all fine ok!

The problem is in DN 9587!

Jaime Valencia · ‎07-11-2008

weird, only a trace would tell what happens. maybe something in cache memory, have you tried a cluster reboot??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate