cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
310
Views
0
Helpful
2
Replies

Unity - Emergency Alert Message

hbarrera2
Level 1
Level 1

Hello,

My client has a Unity 5.0 and would like the capabilitiy to manually control an emergency message that will play to incoming callers when they call the Main AA line, which is currently a callhandler in unity.

As mentioned above the client would like to be able to turn this greeting on and/or off when they want to.

Any thoughts would be greatly appreciated.

Thanks.

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

yes, use the greetings administrator to do that

look for CUGA or Cisco Unity Greetings Administrator

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Rob Huffman
Hall of Fame
Hall of Fame

Hi Hugo,

Just to add a note to the good info from Jaime;

Changing Call Handler Greetings through the TUI with Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801543ef.shtml

Hope this helps!

Rob

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: