CME - CFA to VM showing "forwarded to 6000" rather than to "VoiceMail"

Unanswered Question
Jul 11th, 2008

Hi,

I have a customer who says that when they used to press the CFA softkey and then the messages button the phone would display "forwarded to voicemail". However following some recent reconfiguration the phone displays "forwarded to 6000".

Does anyone know what configuration change would result in changing the display to read "voicemail" rather than "6000".

Thanks,

Chris

I have this problem too.
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Ayodeji oladipo... Fri, 07/11/2008 - 08:35

Make sure that under

telephony-service

you have voicemail <6000>

so you should have

telephony-service

voicemail 6000

if this is there...

use the command

create-cnf file

and try again

ccpagel Fri, 07/11/2008 - 08:38

Yes it is. I thought that's all would need but it seams it doesn't work.

Chris

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