Adding a 7942 phone to CCM

Unanswered Question
Jul 11th, 2008

Hello everybody,

I want to add a 7942 ip phone to a Cisco call manager However when I follow the 'Add new' link, I can't see the 7942 type in the dropdown list. Despite the fact that in 7942 data sheet, is said that this model is supported in Call manager 6.0(1) and greater.


Parisa Tashakori

I have this problem too.
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Jaime Valencia Sat, 07/12/2008 - 11:58

install the latest device pack for your CUCM version

also please post in the right place as i don't believe this has nothing to do with ip phone services for developers.



if this helps, please rate

parisatashakori Mon, 07/14/2008 - 05:37

Thanks for your reply.

Could you please tell me where can I find latest device pack. Is it a software for device or CuCM.

Thanks for your help,



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