Configuring the Idle Display not working with 7970

Unanswered Question
Jul 11th, 2008

Hi,

I configured Idle display with my 7970 ip phone, but i m not getting the Colour display Image. In that time i getting the script only. But i configured with other 7940 and 7960 phone with black and white image. its working correctly, but in the 7970 phone is showing that pls select the service and its showing only the its script only,

Please give the solution for the same one

Regards

sunish

I have this problem too.
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a001b20043809 Fri, 07/11/2008 - 10:50

Hello Sunish,

Are you using the CiscoIPPhoneImage or CiscoIPPhoneImageFile to accomplish this?

In order to display an idle image into the 7970 phone, you need to use the CiscoIPPhoneImageFile XML object, as described below:

Cisco Unified IP Phone Service Application Development Notes - CiscoIPPhone XML Objects [Cisco Unified Communications Manager (CallManager)] - Cisco Systems - CiscoIPPhoneImageFile:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/5_1/english/programming/guide/ip5_1ch2.html#wp1033622

Hope that helps,

Vitor

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