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NAC login issues OOB VG

hemen.goradia
Level 1
Level 1

Hi All,

I am getting below error in NAC OOB VG agent login;

"Login Failed! OOB Error: connected device <client_MAC> not found. Please contact your network administration."

Please help if someone came across such situation and have solution.

Hemen

1 Reply 1

lolayo_19
Level 1
Level 1

Hemen,

Are your clients connecting through an IP Phone??

Is the phone's MAC Address listed in the filters list??

If not try adding it in the filtered device and to ignore that mac address.

Check if that solves the problem.

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