I'm facing a major problem with my CCNA voucher. I had registered with an institute here in India for my CCNA certification, I received the vouchers for the exam via email, and my name on it was misspelled.
By default my examination date was generated to 16th of July, which is 3 days away, I had to postpone it on a later date in August. So I clicked on the authorization link in the Cisco mail, since someone told me I could edit my personal information there, but I cannot edit my name. Anyway, so I seem to be in a fix here, I mailed Cisco and I even called their helpline number, they redirected me to the support webpage, which really doesn't help.
Do I go concentrate on rescheduling my exam first or getting my name changed? Also, how do I go about this to get it done? Any help would be much appreciated. Thanks for your time.