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2017 IP Telephony
There has been some post here which suggests that in CCM6.X you can add a CTI Rout point as a member of a line group.
I tested this today and I dont think it is possible...
I get this error..
Add failed.  CTI Ports and CTI Route Points may not be associated with DNs that are in Line Groups
Has anyone done this?
i'm just replying at the other post, no, it's not possible to add virtual devices to line groups. this applies to any version. you need to add actual devices whether they're physical or IPCs.
edit: Rob, you just beat my typing skills this once =) have a nice rest of the weekend
if this helps, please rate
Holidays are almost over here, but they have been awesome! This capability (adding a CTI RP to a Line Group) is not currently available in any CCM Version. Not sure what reference you may have seen here, but your results are working as designed :)
Hope this helps!