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Attendant console - line DN's and LDAP

markotisler
Level 1
Level 1

Hi,

we have the following problem. We get our phone numbers from Active Directory via LDAP and in AD we have a 7 digit number. Numbers entered in Call Manager are 4 digit extensions, therefore the line status in Attendant console is not working. Is there any way to transform this numbers for Attendant console, without having to change the AD entries?

Regards,

Marko

2 Replies 2

ivillegas
Level 6
Level 6

Try doing a translation pattern using the following link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_3_2/ccmcfg/b03txpat.html

Or try editing dialrules.xml.

I tried both of those things and it didnt help. I have found another solution however, using application dial rules.

Regards,

Marko

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