CCM software upgrade differences

Answered Question
Jul 14th, 2008

Hi,

Can anyone tell me what is the difference between CM4.3-K9-MIG0 (SW CallMgr 4.3 Same Server Class Migration) and CM4.3-U-K9-7835 (SW CallMgr 3.3 To 4.3 Upgd, MCS-7835, 2500 Svr Usr Lic)? Both products contain exactly the same set of CDs. The only difference I see is that the first one costs 500 USD and the second one 5000 USD!!! Which one is then required for upgrading from 3.3 to 4.3?

Cheers,

Krzysztof

I have this problem too.
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Correct Answer by Sushil Kumar Katre about 8 years 4 months ago

Hi,

I am not really aware of the CD contents of these two part numbers, however here's the answer for your query -

CM4.3-K9-MIG0 - This could be used when youalready have CM 4.3 installed on let's say server X and want to move CM 4.3 to a new server let's say Y. If the servers are of same class, eg 7825 to 7825 OR 7845 to 7845 you can use this part number. Since you ate not changing the CM version the cost is low.

CM4.3-U-K9-7835 - This is the upgrade part number from CM version 3.3 to CM version 4.3. This can be used if you have CM 3.3 running on MCS 7835 and want to upgrade CM to version 4.3 on the same server.

HTH

-> Sushil

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Correct Answer
Sushil Kumar Katre Mon, 07/14/2008 - 23:05

Hi,

I am not really aware of the CD contents of these two part numbers, however here's the answer for your query -

CM4.3-K9-MIG0 - This could be used when youalready have CM 4.3 installed on let's say server X and want to move CM 4.3 to a new server let's say Y. If the servers are of same class, eg 7825 to 7825 OR 7845 to 7845 you can use this part number. Since you ate not changing the CM version the cost is low.

CM4.3-U-K9-7835 - This is the upgrade part number from CM version 3.3 to CM version 4.3. This can be used if you have CM 3.3 running on MCS 7835 and want to upgrade CM to version 4.3 on the same server.

HTH

-> Sushil

Sushil Kumar Katre Tue, 07/15/2008 - 01:41

Hi Krzysztof,

Hope you have checked the hardware compatibility with new CM version as well as compaibility with other Cisco softwares before you place to place an order.

Selecting th ecorrect upgrade patch can make you made sometimes :) This is what happens with me most of the time

Good Luck

-> Sushil

krzysztof.zaleski Tue, 07/15/2008 - 02:53

Well, according to CCO my MCS-7835H-2.4-EVV1 is compatible with 4.3. However I have to add RAM and disks. The most weird thing is that there is no description on CCO how to upgrade disks (2x 36GB to 4x 36GB configured as 2x 72GB filesystems). As I have already placed an order, I will have to find out by myself how to reconfigure RAID.

Sushil Kumar Katre Tue, 07/15/2008 - 03:03

Normally you won't find the hardware installation procedure for these servers because they are not manufactured by Cisco.

You might want to have a look at HPs site being a HP server.

If you have already received 3.3 to 4.3 upgrade let me know what CDs have you got.

Askin just out of curiosity what's actually shipped.

-> Sushil

krzysztof.zaleski Tue, 07/15/2008 - 03:51

The box contains Win 2003.1.1 and 2003.1.2 installations for HP and IBM servers, the most recent BARS, the most recent service releases for previous CCM 3.3, Upgrade Assistant Utility and new CCM 4.3(2) DVD. There is also Secure Agent CD, MOH files and some monitoring tool (evaluation copy).

Cheers,

Krzysztof

applegreen Wed, 11/26/2008 - 10:41

Hi, Krzysztof, I just found this post today and found it is very helful since I am doing exactly the same project now. do you mind if I ask some questions 1) I didnt find anyting from Cisco to recommend to upgrade harddisk, would you please give me some info. 2) how did the upgrade go, is there any tick I need to be careful. thank you in advance

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