07-14-2008 07:28 PM - edited 03-15-2019 11:57 AM
Hi, i got a Voip problem here. My user try to call from branch to HQ, it cannot reach, always get busy tone. Do you all know what step can be do to troubleshoot this issue? I check and compare the configuration with other branch seem no problem. Thanks
07-14-2008 08:44 PM
please paste both configs here and whats your calling from where, also is this a centralized CCM or just CME's doing H323 VOIP?
Chad
07-14-2008 10:09 PM
07-14-2008 10:20 PM
there is no dial-peer in the branch router pointing to 192.168.0.1 (HQ) You need to make a dial-peer with a destination-pattern of the right digits and point it to the HQ 192.168.0.1
HTH, please rate helpful posts..
Chad
07-14-2008 10:31 PM
Hi Chad,
Thanks for reply
Do you mean dial peer like below?? It is pointing to HQ already but user complain still get busy tone when call to HQ
dial-peer voice 101 voip
description HQ TMP
destination-pattern 101T
session target ipv4:192.168.0.1 <-- point HQ
dtmf-relay h245-signal h245-alphanumeric
codec g729r8 bytes 40
07-14-2008 10:48 PM
what number are you dialing exactly..
please run debug voi ccapi inout on both gateway and place a phone call and send it to me.
Thanks,
Chad
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