Unable to add or Modify Jtapi trigger

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Ayodeji oladipo... Wed, 07/16/2008 - 03:37

Can you check to see if the jtappi trigger (CTI RP) is associated to the jtapi user in callmanager. Can you also check that the jtapi user password is correct in IPCC.

Ayodeji oladipo... Wed, 07/16/2008 - 04:42

Usually when you create a jtapi trigger in cra/ipccx, IPCCX creates a CTI RP in callmanager. This CTI RP is then associated with the jtapi user.

This is what I am asking you to check

Ayodeji oladipo... Wed, 07/16/2008 - 05:00

Is this a production network?

Is the server working normal?

ARe your CTI ports registerd?

If its not, what I will suggest is to restart your crs engine service


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