Hi,

We have an issue with CFNA to CUE voicemail, searching around NetPro I found many users with similar issues but nothing we tried so far solved the problem.

The router is running CUE 3.1.2, CME 4.3 and IOS 12.4(15)XZ. Users can access mailboxes normally.

If I call from an inside extension to another extension and wait for CFNA timer (set to 10 sec) I get a message from our local telephony operator saying that the number doesn't exists - which means that CME is forwarding the call to the PSTN instead of voicemail (?). If I call from a external number to inside the company and wait for CFNA timer to forward the call I just get a busy tone.

router config:

voice translation-rule 1

rule 1 /^021/ /014/

rule 2 /^023/ /014/

rule 3 /^025/ /014/

rule 4 /^015/ /014/

voice translation-profile outcalls

translate called 1

...

dial-peer voice 1 pots

translation-profile outgoing outcalls

destination-pattern .T

port 0/0/0:15

dial-peer voice 2 pots

incoming called-number 27..

direct-inward-dial

dial-peer voice 3 pots

destination-pattern 2749

port 0/1/0

dial-peer voice 100 voip

destination-pattern 2747

session protocol sipv2

session target ipv4:10.10.0.2

dtmf-relay sip-notify

codec g711ulaw

no vad

dial-peer voice 101 voip

destination-pattern 2748

session protocol sipv2

session target ipv4:10.10.0.2

dtmf-relay sip-notify

codec g711ulaw

no vad

...

telephony-service

load 7912 CP7912080003SCCP070409A

load 7920 cmterm_7920.4.0-03-02

max-ephones 16

max-dn 192

ip source-address 10.10.0.1 port 2000

service dnis dir-lookup

timeouts interdigit 3

timeouts ringing 60

time-format 24

date-format dd-mm-yy

dialplan-pattern 1 5133732... extension-length 4

voicemail 2747

max-conferences 8 gain -6

moh music-on-hold.au

dn-webedit

time-webedit

transfer-system full-consult

create cnf-files version-stamp 7960 Jul 16 2008 16:34:45

...

ephone-dn 146 dual-line

call-waiting ring

number 2732

pickup-group 1

call-forward noan 2747 timeout 10

no huntstop