07-16-2008 11:12 PM - edited 03-15-2019 12:01 PM
my phone is not taking load from CME and is not getting registered but when connected to call manager it is working fine by taking the load
07-17-2008 12:30 AM
Is type configured ?
Is load configured ?
Are all files configured with tftp-server ?
When all the conditions are met, phone will "take the load".
07-17-2008 06:28 AM
Mohamed, I'm not sure... Do you have the appropriate phone load for the 7961 model? Or... Did you generate the configuration files from CLI?
enable
configure terminal
telephony-service
create cnf-files
end
Some excerpt below:
Cisco Unified Communications Manager Express System Administrator Guide - Generating Configuration Files for Phones [Cisco Unified Communications Manager Express] - Cisco Systems - SCCP: Generating Configuration Files for SCCP Phones:
Hope this helps,
Vitor
07-17-2008 10:46 PM
07-18-2008 12:13 AM
Hi,
as mentioned above, you have not configured any "tftp server" statement for the FW files, consequently the phone cannott load them.
07-18-2008 01:20 AM
but the phone is working now and the new problem is phone is not getting the ip from the voice dhcp and is taking from data dhcp.
this problem is only for two phones all others getting ip from voice dhcp
07-18-2008 01:21 AM
Check switchport config for the two phones.
07-18-2008 01:30 AM
i am not at the customer site now.
i ll check that. is there any other reasons for that problem.anyways thanks for the solutions
07-18-2008 01:35 AM
No other reasons.
It is always necessary you setup remote access to CME else I can tell you that you will do a lot of trips over time.
Please remember to rate useful posts!
07-18-2008 01:45 AM
thanks man
will contact u again with some other problems..
thanks for now
07-18-2008 07:01 AM
Hi mohamedrishin,
Please check the "switchport voice vlan xx" on these ports, I'm willing to bet the xx is actually the data vlan and not the voice vlan.
Regards,
Justin
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