UC500 and CDR

Unanswered Question
Jul 17th, 2008
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Hi all,

Does anyone know how to pull CDRs (call logs) from a UC520 to a FTP/SFTP/TFTP server? We have a UC520 and we want to do some billing with the calls.

Thanks,

hoanghiep

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paolo bevilacqua Thu, 07/17/2008 - 01:01
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There are two methods for CDR collection: syslog and radius.


Syslog is simple, but not very complete:


http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094e72.shtml


Radius is very complete, but complicated to setup. I'm not putting a link because there are too many.


You cannot use any FTP server, only syslog and/or Radius.


Please rate post if it helps!

hoanghiep Fri, 07/18/2008 - 00:13
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I've tried the "syslog" method, but the log is not very appropriate. I could not find any fields to identify the call. Besides, this method gave me a mass of messages and I think that if using this method, I would sink in the mass!!! :(

Do you know how to configure the device to get more appropriate messages?

Thanks,

hoanghiep

paolo bevilacqua Fri, 07/18/2008 - 00:24
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Hi, as mentioned above, syslog and radius are the only methods, there is no alternative.


However, if you buy a billing software it will take care of all the details and you don't have to do anything.

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