UC500 and CDR

hoanghiep · ‎07-17-2008

Hi all,

Does anyone know how to pull CDRs (call logs) from a UC520 to a FTP/SFTP/TFTP server? We have a UC520 and we want to do some billing with the calls.

Thanks,

hoanghiep

paolo bevilacqua · ‎07-17-2008

There are two methods for CDR collection: syslog and radius.

Syslog is simple, but not very complete:

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094e72.shtml

Radius is very complete, but complicated to setup. I'm not putting a link because there are too many.

You cannot use any FTP server, only syslog and/or Radius.

Please rate post if it helps!

hoanghiep · ‎07-18-2008

I've tried the "syslog" method, but the log is not very appropriate. I could not find any fields to identify the call. Besides, this method gave me a mass of messages and I think that if using this method, I would sink in the mass!!! :(

Do you know how to configure the device to get more appropriate messages?

Thanks,

hoanghiep

paolo bevilacqua · ‎07-18-2008

Hi, as mentioned above, syslog and radius are the only methods, there is no alternative.

However, if you buy a billing software it will take care of all the details and you don't have to do anything.