Upgrade ACS 4.0 to doesn't work

Unanswered Question
Jul 17th, 2008

I try to upgrade to 4.2 on Windows Server 2003SP1. First step was to apply the CSCsh32888 Patch (replace an exe), which is OK.

next step is the upgrade to I Installed IIS6, checked the JRE-Versions, Stopped all services including MCAfee, RDP and Monitoring. I restarted the machine more than one.


I start the setup.exe from, for about 2 seconds the hourglass next to the mousepointer appears, then hourglass disappears and nothing more happens.

The setup.exe-process still is in the processlist (taskmanager) but nothing else.

Any hints?

I activated the 2nd NIC (as mentioned in the upgrade guide, I stopped all services, that probably can access the ACS files, tried to follow all guides from cisco.


Thanks in advance

I have this problem too.
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fjaniczek Thu, 07/17/2008 - 04:02

I solve this problem by myself.

Just disableing and kill "all" programs that are not neccesary to run basic windows, eg. hp simtools ...


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