CUCM 6.1.2 - Hunt Group Login from Phone

Unanswered Question
Jul 17th, 2008

Is there any way for a user to login to different line groups (at different times) from their phones? Aside from the admin moving them into different groups, I need a way for a user to move themselves into different line groups. Thanks for the help in advance.

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Overall Rating: 0 (0 ratings)
Jaime Valencia Thu, 07/17/2008 - 07:02

unfortunately the system only let's you configure the login on 1 line group, the only option would be to create a MLA account for them to do it by themselves



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anadworny Thu, 07/17/2008 - 07:18

Thanks. Just to make sure my bad wording isn't an issue, is there any other way to create the same result? I have users who simply need to be moved into different hunt groups throughout the day as they change projects.

Jaime Valencia Thu, 07/17/2008 - 07:25

unfortunately there is no automatic process to do that =(

someone needs to do the change.

have you thought about using EM so he can change thru the day?



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anadworny Thu, 07/17/2008 - 07:41

Thats the problem. I have users who jump from project to project. I am debating whether to use MLA and have the users move themselves or just have an admin do it. I wish there was an Extension Mobility option to just login to a second line on a phone.


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