07-17-2008 06:12 AM - edited 03-15-2019 12:01 PM
Is there any way for a user to login to different line groups (at different times) from their phones? Aside from the admin moving them into different groups, I need a way for a user to move themselves into different line groups. Thanks for the help in advance.
07-17-2008 07:02 AM
unfortunately the system only let's you configure the login on 1 line group, the only option would be to create a MLA account for them to do it by themselves
HTH
javalenc
if this helps, please rate
07-17-2008 07:18 AM
Thanks. Just to make sure my bad wording isn't an issue, is there any other way to create the same result? I have users who simply need to be moved into different hunt groups throughout the day as they change projects.
07-17-2008 07:25 AM
unfortunately there is no automatic process to do that =(
someone needs to do the change.
have you thought about using EM so he can change thru the day?
HTH
javalenc
if this helps, please rate
07-17-2008 07:41 AM
Thats the problem. I have users who jump from project to project. I am debating whether to use MLA and have the users move themselves or just have an admin do it. I wish there was an Extension Mobility option to just login to a second line on a phone.
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