CUCM 6.1.2 - Hunt Group Login from Phone

anadworny · ‎07-17-2008

Is there any way for a user to login to different line groups (at different times) from their phones? Aside from the admin moving them into different groups, I need a way for a user to move themselves into different line groups. Thanks for the help in advance.

Jaime Valencia · ‎07-17-2008

unfortunately the system only let's you configure the login on 1 line group, the only option would be to create a MLA account for them to do it by themselves

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

anadworny · ‎07-17-2008

Thanks. Just to make sure my bad wording isn't an issue, is there any other way to create the same result? I have users who simply need to be moved into different hunt groups throughout the day as they change projects.

Jaime Valencia · ‎07-17-2008

unfortunately there is no automatic process to do that =(

someone needs to do the change.

have you thought about using EM so he can change thru the day?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

anadworny · ‎07-17-2008

Thats the problem. I have users who jump from project to project. I am debating whether to use MLA and have the users move themselves or just have an admin do it. I wish there was an Extension Mobility option to just login to a second line on a phone.