caller id name not working b/w CM & Avaya 8700

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Jul 17th, 2008
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we have CM 5.1 with 2811 mgcp gateway running isdn qsig to Avaya s8700. Caller id name is not passing between Avaya & Cisco in both direction.

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Paolo Bevilacqua Thu, 07/17/2008 - 12:28
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There should be a setting in CM regarding qsig version, try changing that.

Chad Stachowicz Thu, 07/17/2008 - 15:50
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well the encoding needs to BE ISO, if its ROSE I don't think CM will give you calling name..


Chad

vilpatel3 Tue, 07/22/2008 - 09:30
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Thanks for all your reply,


I found that we have Avaya Definity System with S8700 & found configuration documentation :


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/pbx/interop/notes/410364av.pdf


What I found that Avaya side is configured for Qsig ; Basic Supplementary Services is not enabled (System Parameter & Customer options) .


I also found this document ( http://www.svcc.cc.il.us/UserMenu/employees/telephone/images/buttons.pdf Page 362) about Supplementary Service protocol value which most likely change which Qsig Avaya side use.


Once again thank you all , will let you know if things work .


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