FAX Error

Unanswered Question
Jul 17th, 2008

The configuration below is for SIP Trunk, but having issues with Faxing. It dials fine, but then sender receives an error, and it doesn't even get connected.

Can someone shed some lights.

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See Attached Config

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gmarogi Wed, 07/23/2008 - 10:50

Use the following debug commands for verification.

debug fax relay t30 all

debug vtsp all

debug vtsp vofr subframe 3

Daniele Giordano Thu, 08/14/2008 - 09:00

Under your sip dial-peers you don't specified a fax protocol transmission method so the voip service voip fax method is use. Nothing is specified in voice service voip and so the default is use:

Defaults

cisco fa relay for all other platforms

none for the Cisco AS5350, Cisco AS5400, and Cisco AS5850

Does destination sip peer support Cisco fax relay?

If no try to use t38 standard method:

codec g711alaw

fax rate 9600

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711alaw

no vad

If no relay method is supported try to configure pass-through:

codec g711alaw

fax rate disable

fax protocol pass-through g711alaw

no vad

see these commands also:

"bearer-cap speech" command under each voice-port;

"network-clock-select 1 T1 0/0/0" enter this command for each interface that is to receive faxes specifying a different priority;

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