7920s not cutting it, need alternative

Unanswered Question
Jul 18th, 2008

I am currently deploying a notable number of 7920 wireless handsets for local VOIP communication. However I am experiencing a very high attrition rate due to the nature of my site. Handsets fail constantly costing time and money to replace or repair.

Can anybody recomend a rugedized wireless handset that will work on Call Manager 4.1 over Cisco infrastructure? like my old 7920 do.

Even a rubberized case would be of interest, preferably one that designed to protect the keypad from spills and the phone from impacts.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
knaufit2008 Fri, 07/18/2008 - 06:29

Nice idea, but we also use charging cradles and these covers get in the way.

migilles Fri, 07/18/2008 - 11:33

Yes the Cisco 7921G is our 2nd generation wireless IP phone and has much more features and enhancements. The 7920 phone has been end-of-sale since June 2007, so would suggest to go the 7921G route for any new deployments.

knaufit2008 Sun, 07/20/2008 - 23:19

I can live without new features. What I need are phones that will last more than a month.

migilles Thu, 07/24/2008 - 17:05

One of the highlighted features for the 7921 is that is more rugged as well.

For 7920 and if in a "rough" environment, then you may want to look at some of the carry case options.

knaufit2008 Thu, 07/24/2008 - 23:27

It seems that the 7921 might be the only product on offer. I'm surprised that there isn't a special rugedized model available given that VOIP is one of the best ways to rapidly set up a communications network in areas such as disaster zones or construction sites withut having to lay down cables.

Saying that the environment here is rough is a little bit of an understatment. I've had phones partially smashed, poisoned by chemicals, and or simply rendered inopperable due to fouling. It's a task just keeping them opperable.


This Discussion