Hi,

 

This message is to inform you that your case requires further handling and  you need to contact the Cisco's Technical Assistance Center (TAC) for help with the issue you have reported. Please check if you have a Cisco contract such as SMARTnet or Cisco Software Application Support (SAS) Service is required to be able to be covered by TAC.

 

You can contact the Cisco Technical Assistance Center (TAC) in one of the following ways:

 

•Online: http://www.cisco.com/tac/

 

•E-mail: tac@cisco.com

 

•Phone: North America 800-553-2447 | Australia 1-800-805-227 | Europe 32-2-704-5555  | Asia-Pacific 61-2-8446-7411 | UK 0800-404-7778 

 

Please see the following URL for other contact numbers:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

 

I appreciate this opportunity to assist you and I do hope the information I sent you pointed you to the right direction. 

 

On behalf of the entire Virtual Engineering team it's been a pleasure and we look forward to work with you in the near future.

 

Best regards, 

 

 

"Nilz" 

Nilo Noguera 

.:|:.:|:. Specialist, Cisco Global Virtual Engineering - Cisco Partner Help 

http://www.cisco.com/web/partners/tools/ph.html